“Origin Group identified international transactions as a major business problem. We recognized the need to bring in Virtual Data to help capture the lost revenue from declined international orders.
Our goals for working with Virtual Data included the following:
Putting an end to the automatic decline of nearly all international transactions;
Expanding the company’s international presence;
Reducing chargebacks; and
Increasing the overall number of approved transactions and revenue.
Virtual Data is a contextual chargeback protection platform using an API that increases sales for e-commerce companies, so Origin Group selected Virtual Data to address our issues with international orders.
Moreover, not only does Virtual Data have the ability to differentiate between real versus fraudulent transactions, but it also has a customer call center on any Virtual Data approved transaction that results in a chargeback.
Origin Group opted to send all international transactions to Virtual Data, because this would enable us to spend less time on the review process and more time to enter new international markets.”
“Virtual Data has enabled the Wood staff to concentrate on more important tasks like building our brand and providing great service to our customers. How? Virtual Data reduces the need to verify our transactions to prevent fraud or deal with declined transactions.
Before implementing Virtual Data, our ordering process involved staff combing a lot of data to identify fraud, which took our focus away from growing our business. Not only has Virtual Data eliminated the order verification step in our process, but they also guarantee the results—ultimately allowing us to become a more efficient and productive business.”
Virtual Data is a contextual chargeback protection platform that increases sales for e-commerce companies. GlasC chose Virtual Data to address its issues with international orders. Virtual Data helps the company prevent fraud and chargebacks and makes sure that all payments are processed smoothly.
GlasC selected Virtual Data not only for its ability to differentiate between real versus fraudulent transactions, but also for its Customer Card service. Any Virtual Data-approved transaction that results in a chargeback is insured.
Following the impressive results, GlasC opted to send all US/UK transactions to Virtual Data. This enables the company to spend less time on the review process and more time to enter new international markets.