Virtual Data: Protecting Your Profits
When credit card validation doesn’t yield a clear “accept/reject” indication, Virtual Data’s team will contact high-risk customers for clarification, obtaining more information before order confirmation. In addition, we track your shipments automatically, updating you immediately about deliveries or delays; we handle all customer inquiries related to billing and delivery, and even provide a move-by-move analysis of who is doing what on your site…in real time. And in addition to all these live updates, Virtual Data compiles all your data into clear, useful reports so you can follow trends, look for areas to improve, and most importantly, celebrate your success!
Option 1: Connect through our API
Automatically send individual orders to Virtual Data’s system as they arrive through our API. Using this method, you provide Virtual Data with data from specific fields, from either your online check-out page or from your landing page. We analyze the information we receive, triggering a decision regarding the remainder of the business transaction (Accept and Charge Credit Card /Reject/Further Confirmation Required, etc.).
Option 2: Use an iframe
You embed a snippet of code on your website’s payment page, and we interact with your customer through a “window” within that page. We receive the data directly, in real-time, when the transaction takes place. We perform the appropriate analysis, and send back the answer in the same window.
Option 3: Have virtual data build a site with built-in functionality
Instead of embedding our payment security, shipping tracking and support services into your existing site, Virtual Data can build a complete e-commerce destination site for you, incorporating a complete content management system, together with our wide-ranging features that manage, track and report the entire spectrum of customer activity from initial browsing, to payment authorization, to shipment.